FAQs
Frequently Asked Questions
How do I place a catering order with Jay’s?
Start with the event date, location, guest count, and service style. Our team will help shape the menu and next steps.
What is Jay’s cancellation and order change policy?
Change timing depends on the size and type of event. Contact the catering team as soon as possible so we can confirm what can still be adjusted.
Is placing a catering order a binding agreement?
Orders are confirmed once menu, pricing, timing, and service details are approved by both parties.
Are there minimum order requirements for catering?
Some menus and service formats require minimum quantities. We will call those out clearly during quoting.
What are Jay’s Catering delivery fees and policies?
Delivery fees depend on location, timing, and service needs. Your proposal will list those costs before confirmation.
Does Jay’s Catering provide equipment?
We can coordinate serving equipment and event needs when the menu and service plan require it.
Where can I find allergen information for Jay’s Catering?
Tell us about allergies or dietary restrictions during planning, and we will help identify appropriate menu options.